Solutions Engineer, Local Markets

Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.

Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.

Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. 

We have raised over $700M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Bedrock Capital, Meritech Capital Partners, and Initialized Capital. Now surpassing a $7.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.

The Opportunity 

Flock Safety is transforming public safety and security by equipping law enforcement agencies and commercial organizations with AI-driven technology to prevent and solve crime. As we scale, we need Solution Engineers who can act as trusted advisors, helping customers understand how Flock’s platform can deliver measurable value at every stage of their buying journey.

As a Solution Engineer, you will be embedded in the deal cycle, engaging customers from initial discovery to final sign-off. You’ll partner closely with Account Executives (AEs) to understand customer pain points, consult on requirements, tailor platform demonstrations, and design deployment strategies that align with their priorities. Whether it’s a police department improving investigative workflows or a retail chain enhancing loss prevention, you will craft solutions that help customers make informed decisions with confidence.

Your role will be critical in ensuring that customers see the full potential of Flock’s platform by:

• Leading discovery sessions to identify key customer requirements, success metrics, and process gaps.

• Aligning tailored demonstrations, success stories, and technical discussions to the value metrics that matter most to each customer.

• Designing deployment strategies that integrate Flock’s platform with existing workflows to drive operational impact.

• Building Statements of Work (SOWs) and Proof of Concept (POC) plans that ensure smooth implementations.